colour rummy

colour rummy App support

Contact
+91 1587854811

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. You will then receive an OTP that must be verified to complete the login process. Once verified, you can easily access your account without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access the updated features. Once installed, you should be able to log in and start playing without any issues.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts. This means users can only withdraw the money they've earned through gaming, not any additional rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, all your Know Your Customer (KYC) details must be filled and submitted through the app, including storing your Aadhaar card, UPI, and bank details. This ensures that your information is up-to-date and securely stored. By doing so, you can efficiently manage your account and related transactions within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, delays can occur, particularly with payments, which may take up to 24 hours to process. This added wait time can extend the overall process beyond the initial timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is processing. If it's not, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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